Scheduled items in a journey

Some learning items in a journey are only available from a certain date. This article explains what you will see when an item is not yet available and what to expect when it unlocks.

TABLE OF CONTENTS

• When an item is not yet available
• When you are waiting for your next item
• When an item unlocks

When an item is not yet available

Scheduled items are always visible in the journey outline, but you cannot open them until their scheduled date arrives.

A scheduled item shows:

• A lock icon
• An "Available on" badge with the date it becomes accessible

When you are waiting for your next item

If all your remaining items are scheduled and none are available yet, the journey progress box shows a waiting message — for example:

"You're all set for now. Your next item unlocks in 2 weeks"

The message updates automatically as the unlock date gets closer.

When an item unlocks

Once the scheduled date arrives, the lock icon and "Available on" badge are removed. The item appears like any other available item in the outline and you can open it straight away.

You do not need to refresh the page — the journey overview updates automatically when you return to it.

Related article

Scheduling learning items as a content creator