Submit a ticket in the Customer support portal

TABLE OF CONTENTS

• Submit a ticket in the Customer support portal
• Accessing the Ticket form
• Completing and Submitting the Ticket

Submit a ticket in the Customer support portal

This article explains how to create a new support ticket.

Accessing the Ticket form

• In the top navigation bar, click "Submit a ticket" to open the form

Completing and Submitting the Ticket

• Your email address will automatically appear in the "Requester" field
• Enter a title for your support request in the "Subject" field
• Type a full explanation of the issue in the "Description" field
• If you need to include files, click the "Attachment" link to add them
• Click the "Submit" button to create your ticket