Create and manage Live Events in Journeys

TABLE OF CONTENTS

• Why use Live events?
• Add a Live Event to a Learning journey
• Configure Live Event details
• Add and manage sessions
• Notification and enrollment
• Edit the Live event
• Marking attendance and completion 
• Duplicate a Live Event
• Flexible completion 

Why use Live events?

Live events add a real-time, interactive component to Learning journeys so participants can connect online or in person. Multi-session setup also lets you run the same event across multiple time slots without creating separate events.

Add a Live Event to a Learning journey

Get started:

• Click the “Journeys” tab
• Choose “New journey” or select an existing Learning journey
• Click “Edit” under “Learning items”

Add the Live Event learning item:

• Click the plus button below the learning items
• Select “Live event”

Known issue: Clicking Create Live Event immediately creates the event and adds it to the learning journey, even if you click Cancel or go back. All journey participants are added right away, and if the journey is published, email notifications will be sent.

Workaround: Unpublish the learning journey before creating a live event. Re-publish once the live event is fully configured and ready.

Configure Live Event details

Live Event creation now opens a full-page setup experience.

On the setup page:

• Click “Upload image” to add or replace the cover image
• Enter “Title”
• Add details under the description field

Add and manage sessions

Every Live Event includes at least one session.

Set up Session 1:

• Review Session 1 since it is created by default
• Choose the session format “Online” or “In person”
• Select the session date and time
• Add a meeting link if you chose “Online”
• Add a location if you chose “In person”

Add more sessions:

• Click “Add session” to append a new session to the list
• Note that the system auto-names new sessions (Session 2, Session 3, etc.)
• Expand the session you want to edit
• Collapse other sessions to focus on the one you’re working on

Delete a session:

• Open the session you want to remove
• Delete the session only if its date and time are in the future

Finish setup:

• Click “Create” to create the Live Event

Notification and enrollment

After you publish the Learning journey the system automatically notifies all learners by email about the Live Event.

For multi-session Live Events, learners can switch to another upcoming session from the event page.

Edit the Live event

1. Navigate to the Learning journey page
2. Click the live event in the “Learning items” list
3. Click “Edit” in the right corner
4. Make the changes

Enrolled learners will get notified by email about the changes made in the live event.

Marking attendance and completion 

For past sessions:

• Select the session to view only learners in that session
• Mark attendance as “Attended” or “Didn’t attend”
• Update completion when needed

For future sessions:

• See learners as Enrolled
• Skip attendance and completion actions since they are not available yet

Bulk actions:

• Select learners who share the same action availability
• Apply the bulk action you need

Exports:

• Export learner data with the session date and time included for each learner

Duplicate a Live Event

Duplicating keeps your session structure.

When you duplicate a Live Event:

• Keep the same session setup in the new Live Event
• Exclude session recordings since recordings are not copied

Flexible completion 

Designed to better support asynchronous learning, learners also mark live event items as completed by watching a post-event recording, regardless of their attendance status.

Recordings are managed per session.

After a session ends:

• Edit the Live Event
• Open the relevant session
• Add the session recording

Keep in mind:

• Show recordings per session

Use recording actions only after the session has ended when editing the Live Event

Learners can then:

• View the Recording section on the Live Event page

Click “Mark as completed” after watching, whether they attended live or not.

Note that:  Recordings are session-specific, so each session needs its own recording attached.

Admins can also manually mark learners as completed from the Live event insights page using the More menu.

Related article 

For guidance on attending and switching sessions as a learner, see:

Attend and switch sessions in Live events