How to manage Learning impact surveys

TABLE OF CONTENTS

• What are Learning impact surveys?
• How to enable or disable Learning impact surveys
• Analyzing Learning impact surveys

What are Learning impact surveys?

Learning impact surveys are tools used to collect participant insights at the beginning and at the end of a Learning journey. These surveys help journey creators measure the impact of the learning experience through participant feedback.

• Learning impact surveys are added through the Journey editing page
• They include a toggle to enable or disable data collection
• By default, Learning impact surveys are enabled

How to enable or disable Learning impact surveys

To manage Learning impact surveys:

1. Go to the Journey editing page
2. Navigate to the Settings section
3. Find the “Learning impact surveys” subsection
4. Use the toggle to enable or disable the feature:
   • Toggle On (Default): Enables data collection, prompting participants at the beginning and at the end of the journey
   • Toggle Off: Disables data collection, so participants are not prompted

When Learning impact surveys are enabled:

• A badge appears on the “Journey check-in” (start survey) and “Journey check-out” (end survey) items in the Journey editor
• These surveys are displayed as the first and last items in the journey for learners

Placement rules:

• No items can be added before the “Journey check-in” or after the “Journey check-out” surveys
• Other learning items can only be added in between these two fixed surveys

Analyzing Learning impact surveys

To analyze data from Learning impact surveys:

1. Go to the Journey page and click “Insights” next to “View journey” (available only after the Journey is published)
2. Select “Journey check-in” or “Journey check-out” to view detailed insights
3. Review a summary of responses
4. Click “Download” to export survey responses for further analysis